He met us at the airport and helped us carry our luggage a short distance to the car. Best cars, service and rates! If you rented through Travelocity or Expedia your confirmation should include an explanation of what is included with the price mandatory liability insurance is usually included - there are extensive posts on this topic elsewhere. What a rude and shocking start to our vacation! No hastles with the price. Its always better to prebook a car and have them quote you the walk out the door cost including all taxes and insurance. I would highly recommend him.
Some of the other companies have more hidden fees that you don't find out about until you pick up the car. . It will raise your rental cost. You should check rates and see if it is better to take the shuttle and then pick up the car at the resort. Ask for a TripAdvisor rate that includes required insurance.
Otherwise, best advice is to not talk to agents at airport, walk straight outside, take shuttle to counter, and brace yourself. He is the manager of Alamo at the airport. There is probably no penalty for cancelling your res with Europcar unless it it pre-paid so I would suggest booking with one of the more dependable companies. Got shafted big time in Feb 2012 by Europcar. We rented a very nice small Hyundai four-door sedan for eleven days.
Last year we rented from Europcar because of the low prices and regretted getting talked into committing to an aggressive and time consuming time share presentation stressful and not worth the token gifts in consideration for a vehicle upgrade, discount, and passes for the glass bottom boat. Just walk straight outside and find the shuttle driver then be prepared for the upsell at the counter after you confirm that they have cars available. Cash or credit and a slightly higher price, but folks rave about the personal service. Dominic makes it so easy. He has a new email address that now goes directly to him.
He is a local businessman with a slightly older fleet of cars as well as some brand new ones. That way you can compare prices. We just rented from Antonio at Cactus. If you are the thick-skinned type that likes to get free stuff you can muscle up and wheel and deal with Europcar for a vehicle upgrade, attraction tickets, cash etc in consideration for appearing at a full-tilt time share presentation. But its still not a deal breaker as long as you know you will pay it for a rental with any company. He used to work for Alamo but has recently changed to Cactus Car.
I think Kevstang rented with Europcar. Any suggestions as to which rental car company would be best: Budget, Avis, Alamo, National, Dollar? Avis includes most of those. Help available any time lock yourself out, lose the key, get a flat tire, get lost on the way to , whatever. We took a shuttle to our hotel and are getting by without a car this time. There were there waiting for us when our plane landed and Antonio drove us directly back to the airport. When it was time to leave, we just dropped the car off at the same lot where we picked it up and locked the keys inside.
Avis is by far the best car rental agency at the airport in. Just be aware of the mandantory mexican insurance that you must get. I don't think that the fact that you already have a time share will disqualify you. . . . .
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