After I paid I received a download link and downloaded my software. . I love it, but dealing with DigitalRiver was anything but pleasant. Credit Card Fraud Irish Sports Retailer Targeted 172 Times In Two Weeks Digital river ireland credit card charge photos and canceling automatic renewal of digital river orders official avast canceling automatic renewal of digital river orders official avast adobe order and payment faq digital river ireland credit card charge photos and. Jan 29, 2018 Hi i have never signed up at digital river and never made any payment for service. If this is not forthcoming within 4 working day. They were very fast at taking the subscription charge and completely unresponsive about tracking down the order.
I eventually uninstalled the software. . I have changed my password and bank card numbers. I do not have a order number I did not order anything. I already changed everything I will get my card changed, better be safe than sorry.
Bank have no information about your company. Luckily I managed to cancel my bank card whilst the transaction was pending. I have never received any communication from you and am possibly about to dispute this payment. For assistance with installation, activation, or product use please visit the manufacturer's website for technical support contact information. I am totally shocked how is this even possible. In all, Ryan has over 23 years of experience in software engineering and information technology. Then get a new card.
So in my case, it was a legitimate transaction. A billing agreement is designed to make checking out with that merchant simpler in the future; you've basically given them permission to charge your PayPal account so you only have to complete the checkout process on their end without having to log into PayPal as well. I finally got transferred to a guy name Bill who said he would call me back after he looked into it, and of course no one called me back. Please note that modmail doesn't offer general chat, help or advice and isn't a consultancy service. They told me they apologize for my circumstance. Customer service is unorganised all departments are in different countries and they don't communicate with each other.
If you check paypal community you will see nearly hundreds of complains and still the can go on cheating people. Customer Service contact information can be found in your confirmation email or by looking up your order. To encourage discussion and community orientated content, some types of links are restricted to text posts only. Purchased a one year subscription of Avast through DigitalRiver Ireland. I have wasted 20 minutes trying to find out who you were and why your name was in my personal account, only to discover in a goggle search numerous individuals who have experienced the same. I have recently had a deduction of £49. From building marketing databases to executing collection strategies, Ted has a unique blend of experiences that are used to drive strategies for both Digital River and our clients.
Every time I clicked the submit button to do so nothing happened. The same prefix can be used in the comment sections. Ted joined the management team at Digital River after spending nine years at Bluestem Brands where he held multiple roles across fraud management, credit strategies, acquisition marketing, and as general manager of PayCheck Direct. I do not have a recurring direct debit and have no idea what this item represents. If they were able to retry transactions, there would be no issue for anyone, as everyone could confirm their identities, retry, get approved, and happily wait for the Vive to get to them. May 11, 2018 On the 5th of may 2017 i cancelled my renewal with PayPal for avast security and i was emailed from PayPal telling me that this had been done.
On 7 Sep payment went to a Commonwealth Bank in Sydney. Just wish it'd appear as 'Avast AntiVirus' on my statement, to avoid confusion. I emailed Kaspersky, explained the situation and requested a refund. You also won't receive a response for things that are covered in the sidebar, previous messages including automoderator or any other documentation provided. It is left to the voting to decide on interest and quality. I don't know how they managed to obtain my card details but I agree with previous posts that this appears to be a scam.
The only other problem I have had with Digital River is 2 payments being taken out about 2012 and my bank reinstating the money to me, I have contacted my bank and informed them not to release any payments to this company. I ended up going to the local Fed Ex branch early in the morning while they were still loading trucks and asked the supervisor if I could pick it up, to which she said yeah that's fine. He contacted digital river and then started weeks of trying to get a replacement or refund. I was wondering other than setting down a dispute, and changing all security questions and passwords, what else should I do? Oct 18, 2018 Guys, do something to change your processing name when taking payments from personal accounts. Please vote on comments based on their contribution to the discussion and not solely on whether you agree. I use Trend Micro for computer, mobile and iPad security. So it most likely wasn't your PayPal account that was compromised since you did make the original transaction with them , but your account on the merchant's end that someone gained access to that caused the charges.